Purchasing PolicyPrescription Eyeglasses
You hereby agree that before you buy any prescription eyeglasses in Eye Works Vision Care your eyes should be checked and examined by an Eye Care Professionals and certify that the prescription you use to order eyeglasses is a valid prescription. By placing an order on Eye Works Vision Care website, you present the information you enter into the Site is correct, valid and true, and matches your prescription accurately as prescribed and given by your eye care professional. You further certify that you will get your prescription in strict accordance with your eye care professional prescription. You understand that Eye Works Vision Care will not guarantee your order as to the terms set forth below unless you have a valid eye prescription. You hereby agree that Eye Works Vision Care and its staff and representatives may contact you or your eye care professional with any questions, comments, or concerns in regards to your prescription.
When you are prescribed for eyeglasses by your eye care professional, they should provide you with a hard copy of your prescription with your pupillary distance included (PD). Please note that eyeglasses and contact lens prescriptions can be different, so you should ensure that you are ordering the parameters for your eyeglasses and not contact lenses. When encoding your spectacle prescription, it is your obligation to encode it correctly, including but not limited to the pupillary distance (PD). If a PD is not encoded, Eye Works Vision Care will assume an average PD and utilize that, however in doing so, you agree that you forfeit all rights of return for a full refund and will only be granted an exchange in accordance with the rule stated should the prescription be deemed faulty or inaccurate. The buyer must be a minimum age of 18 years old and it's the parent's or guidance responsibility to fill out the prescription correctly.